On-Demand Webinar
Student Satisfaction Data: Utilizing Data for Institutional Effectiveness
In today's environment, student satisfaction data is no longer a "nice thing to have" but rather it's a necessity.
But how do you get your campus departments on board? Will your students take the survey? And most importantly, will you have a partner in student success who is committed to helping you put your data into action?
Watch to hear from three campus partners, Widener University (PA), Massasoit Community College (MA), and Colorado Technical University (CO), to identify how campuses can effectively use student satisfaction survey results for institutional effectiveness.
What you will learn:
- How to partner with departments on campus (Academic Affairs, Student Affairs, Enrollment Management) to utilize the data for planning and evaluation purposes;
- Data analyses that have been most useful in understanding the results;
- Examples of initiatives that have been implemented based on student satisfaction results.
Watch now
Who You’ll Hear From
Shannon Cook
Senior Consultant, Student Success Solutions, RNL
Shannon assists colleges and universities with using our assessment tools, market research, and management consulting to improve student persistence and degree completion rates. She is experienced in addressing questions about RNL retention assessment including the Student Satisfaction Inventory™ family of assessment tools and the Retention Management System™.
Mary Goodhue Lynch
Associate Dean, Institutional Research, Massasoit Community College (MA)
Mary has worked in institutional research since 1999. Committed to the community college mission, Mary and her team provide data and analysis that seeks to improve programs, services, and outcomes for students. They also seek to identify potential barriers to student success, including those affecting certain groups more than others.
Dr. Stephen Thorpe
Director of Institutional Research and Effectiveness, Widener University (PA)
Dr. Stephen Thorpe joined Widener University in January 2006. For nearly two decades, Dr. Thorpe has held several responsible positions in higher education, having served as Assistant Provost of Institution Research, Planning and Assessment at Drexel University, and Director of Institutional Research at LaSalle University. Prior to coming to Widener University, Dr. Thorpe served as Vice President for Academic Affairs at Neumann University.
Dr. Ada Uche
Director of Assessment and Institutional Effectiveness, Colorado Technical University (CO)
Dr. Ada Uche manages CTU's Assessment processes and provides guidance to both academic and non-academic units on institutional planning, compliance, and reporting for accreditation. Ada has over 12 years of experience in higher education. Dr. Uche is also Assistant Professor in the College and Business and Management at CTU. Ada's research examines the institutional policies that impact retention in the STEM disciplines for first-generation college students.
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